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MCX
Cybertel Bridge delivers a complete portfolio of MCX solutions, from core servers to operational and field-level tools, designed to support every layer of mission-critical communication with flexibility, reliability, and industry-grade performance across diverse environments and use cases.
MCX Recording service
Cybertel provides a comprehensive recording solution designed to capture and manage communications in mission-critical networks.
The recording server supports voice, video and text communication while ensuring compliance with industry standards and security requirements.
Key Features
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Comprehensive Data Recording
Captures all communication forms, including voice, video and text within the MCX network.
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3GPP Standard Compliance
Fully compliant with 3GPP standards, enabling seamless integration with MCX servers.
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High-Capacity Handling
Supports simultaneous recording of 8 to 512 MCX group calls, ensuring scalability for high-demand environments.
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Secure Data Storage
AES128/256 encryption ensures data security and compliance with regulatory requirements.
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Redundancy and Reliability
Designed with redundancy features to guarantee continuous operation and data safety.
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User-Friendly Access
Authorized users can search, replay and download recorded files with advanced filtering options for efficient retrieval.
Multi-Tenant Deployment Benefits
The MCX recording server supports multi-tenant deployment, offering significant advantages.
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Cost Efficiency
- Reduced Infrastructure Costs: Eliminates the need for each tenant (organization) to deploy and maintain separate recording infrastructure.
- Lower Operational Expenses: Centralized maintenance, updates, and resource management reduce overall costs.
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Scalability and Resource Optimization
Better Resource Utilization: Dynamically allocates resources based on demand, optimizing storage and processing power.
- Easier Expansion : New organizations can be onboarded without requiring additional hardware.
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Centralized Management with Tenant Isolation
Separate Data & Access Control: Ensures each tenant has exclusive access to its data.
- Unified Administration: Simplifies system configuration, monitoring, and policy enforcement.
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Security and Compliance
- Tenant-Specific Access Controls: Role-based permissions ensure only authorized personnel can retrieve recordings.
- Regulatory Compliance: Supports different policies (e.g., retention policies, encryption standards) for ISO 27001 and other regulatory frameworks.
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High Availability and Reliability
Redundancy & Failover: Multi-tenant architecture supports load balancing and failover mechanisms for improved uptime.
Disaster Recovery: Centralized backup solutions ensure efficient disaster recovery across multiple organizations.
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Simplified Integration and Maintenance
Common API & Interface: Standardized API facilitates integration with various MCX applications.
Easier Updates & Upgrades: New features and security patches can be deployed without affecting individual tenants.
Web-Based Recording Console
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- Stores MCX voice, video and IM/MMS.
- Provides search, replay and download the functionalities.
- Supports H.263/H.264 video codecs and G.729/G.711/AMR-WB voice codecs.
Handles up to 512 concurrent recording sessions.
Features geo-redundancy for enhanced reliability.
Displays recording history for audit and analysis.
Third-Party Interworking
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MCX Database Daemons
- Two MCX DB daemons handle provisioning and recording data, stored in a centralized MCX DB instance.
- A DB Proxy (PSRM) provides controlled read access to provisioning data, ensuring security and avoiding tight coupling with third-party recording systems.
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SIPREC Protocol for Recording
- SIPREC (Session Recording Protocol) is recommended for actual recording sessions.
- The MCX system triggers the third-party recording system for each group or private call.
- The third-party system decides whether to enable recording based on predefined policies.
The Cybertel MCX Recording Server offers a scalable, secure and multi-tenant-ready solution for mission-critical communication networks. Its compliance with 3GPP standards,
robust security measures and centralized management capabilities makes it an ideal choice for public safety, Metro & Railway, Utility and other enterprise applications.
