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Public Safety
Cybertel Bridge strengthens public safety with cutting-edge solutions and devices
designed for inter-agency communication, Hybrid MCX Architecture, and eMBMS
Multicast Call. Our mission-critical technology ensures dependable and efficient
communication in the most critical situations.
Challenge
Public safety agencies face unique operational challenges when deploying communication systems. Key issues include:
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Diverse Authentication Requirements:
Agencies require the system that can support both immediate, zero-touch out-of-box activation as well as secure authentication for environments where a single device is shared by multiple users.
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Integration with Existing Networks:
The need to incorporate VoLTE user data from HSS via the Cx interface, while ensuring device information (such as IMEI) matches pre-defined records, adds complexity to the authentication process.
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Seamless User Experience:
For agencies favoring zero-touch deployment rather than traditional manual processes—such as downloading apps, entering temporary passwords or manually inputting credentials—create hurdles that can delay operational readiness.
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Multi-Stakeholder Coordination:
Supporting USIM authentication requires close collaboration among various vendors who including MCX system vendors, device vendors, Mobile Network Operators (MNOs) and USIM vendors.
Each party must align their processes for device registration and authentication, ensuring a smooth deployment.
Cybertel Solution
Cybertel MCX system addresses these challenges by leveraging a SIP Core architecture with dual authentication capabilities:
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Dual Authentication Modes:
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USIM Authentication (Zero-Touch):
Agencies that prefer an out-of-box experience can use USIM authentication. Devices preloaded with the MCX system enable immediate access upon power-up, without additional downloads or manual setup.
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User Authentication:
In environments where a device is shared by multiple users, SIP Core–based user authentication allows each individual to securely access the system with personalized credentials.
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Integrated Data Validation:
The system retrieves VoLTE user data from the HSS via Cx interface and compares it with pre-defined user and device IMEI records in MCX database.
This dual-check process ensures robust authentication for both methods.
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Collaborative Logistics Model:
To support USIM authentication, Cybertel’s solution involves a coordinated effort among key stakeholders:
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MCX System Vendor:
Releases the official MCX application to device vendors.
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Device Vendor:
Preloads the device with MCX-related applications (including MCX, MDM, GIS, and Security) and grants them appropriate privileges to access telephony information.
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USIM Vendor:
Receives device-specific information (IMEI and Serial number) from the device vendor and pairs it with the USIM.
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Mobile Network Operator (MNO):
Registers the device IMEI with the HSS and delivers the device to the public safety agency.
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Public Safety Agency:
Distributes the device to end-users. Upon powering on the device, users can immediately start using the MCX service without any further configuration steps.
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Enhanced Operational Flexibility:
By offering both authentication methods, Cybertel MCX system provides public safety agencies with the flexibility to choose the deployment method that best suits their operational requirements—whether it’s a zero-touch solution or a shared device environment.
